While basic redemption actions work well for general use, sometimes you want tighter control over how rewards are used. This guide walks you through setting up an advanced percentage-based reward with optional restrictions and logic – perfect for stores with specific product, category, or usage conditions.
Example Setup: “10% Off Any Product” Reward
We’ll configure a reward that costs 200 points and gives 10% off across all products, with optional limitations available if needed.
Step-by-Step Configuration
- Go to Points & Rewards > Setup > Ways to Redeem
- Click Add redemption action or edit an existing one
Basic settings
| Field | Example Value | Description |
|---|---|---|
| Title | 10% off any product | This appears in the customer’s rewards list |
| Points cost | 200 | Number of points required to claim this reward |
| Coupon type | Percentage Discount | Type of discount applied |
| Coupon Amount | 10 | Percentage discount (10% in this case) |
| Enabled | ✅ | Toggle this on to make the reward active |
Optional Conditions
| Field | Description |
|---|---|
| Minimum Spent | (Optional) Set a minimum cart subtotal required to use the coupon |
| Coupon Duration | Enter how many days the coupon will be valid (e.g., 30 for 30 days) |
| Reward Specific Coupon Prefix | Prefix for coupon codes (e.g., promo_ will create promo_abcd12) |
Product & Category Rules
These fields let you fine-tune where the coupon applies:
- Include Products: Coupon will only apply if these products are in the cart.
- Exclude Products: These products will never receive the discount.
- Include Categories: Coupon only applies to products in these categories.
- Exclude Categories: Products in these categories will not be discounted.
Tip: Want to prevent discounts on premium items? Add them to the Exclude Products list.
Save and Test
After entering your values:
- Click Save
- Use Test Mode to redeem the reward as an admin and simulate the cart conditions
- Confirm the coupon applies as expected under the defined restrictions
Use Case Variations
Here are a few variations you can create using these same settings:
- Free Shipping for Specific Categories
- 20% Off Sale Items Only
- $10 Off Orders Over $100